Shipping policy

At Beverly Mines, we are committed to delivering your natural gemstone jewelry safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, order processing may take slightly longer.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 4–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery times are estimates and may vary due to courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Free Shipping on orders above ₹999.
• A standard shipping fee may apply to orders below the free shipping threshold. The shipping charge will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive an email and/or SMS with your tracking number and courier details. You can use the tracking number to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided are accurate. Beverly Mines is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery (or the expected delivery date) with your order number and relevant photos. We will work with the courier partner to resolve the issue as quickly as possible.